Terms and Conditions
Last Updated: December 2024
Welcome to Autowise Malta. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making a purchase.
1. General Terms
- These Terms and Conditions govern your use of the website, www.autowisemalta.com, and any purchases made through the website.
- Autowise Malta reserves the right to modify these terms at any time, and such modifications will be effective immediately upon posting to the website.
2. Account and Ordering
- You must provide accurate, complete, and current information when making an order. Autowise Malta will not be held responsible for any issues that arise from inaccurate or incomplete information provided by you.
- You must be at least 18 years old to place an order on our website.
3. Products and Pricing
- All product images, descriptions, and specifications are for reference only. Autowise Malta makes every effort to ensure product details are accurate, but there may be minor variations.
- Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.
4. Payment Terms
- A non-refundable deposit is required at the time of order placement. The remaining balance must be paid upon collection of products.
- We accept various forms of payment including online and offline payments.
5. Shipping and Delivery
- Shipping times provided are estimates and may vary due to factors outside our control, such as weather conditions, customs delays, or other unforeseen circumstances.
- Once an order is placed, you will be given an estimated delivery time, but please be aware that delivery times can change without notice.
- Autowise Malta is not responsible for delays caused by third-party shipping services.
6. Refund and Cancellation Policy
- All deposits and full payments are non-refundable under any circumstances, as we begin processing your order immediately upon confirmation.
- If a product is defective or damaged upon arrival, please refer to the Refund Policy for further guidance.
7. Limitation of Liability
- Autowise Malta will not be held liable for any damages, including indirect or consequential, arising from your use of the website or the purchase of products.
- Our maximum liability to you is limited to the amount paid for the specific product in question.
8. Indemnity
- You agree to indemnify and hold harmless Autowise Malta and its employees, agents, and affiliates from any claims, damages, or expenses arising from your violation of these Terms.
9. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Malta. Disputes shall be resolved exclusively within the competent courts of Malta.
Refund Policy
Last Updated: December 2024
Thank you for shopping with Autowise Malta. We value your business and strive to ensure you are satisfied with your purchase. However, please read our refund policy carefully before placing an order.
1. Deposit and Payment
- A non-refundable deposit is required to process your order. The deposit amount is calculated based on the total price of the product(s) and is due immediately upon confirmation of your order.
- The remaining balance must be paid in full prior to shipping. Once payment is made, it is also non-refundable under any circumstances.
2. Defective or Damaged Products
- If you receive a defective or damaged product, please contact us within 7 days of delivery. We will provide instructions for returning the product, and a replacement or repair will be arranged if applicable.
- All returns of defective or damaged items are subject to inspection and approval by Autowise Malta.
3. Change of Mind
- As we process orders quickly, we cannot accept cancellations or changes to your order after it has been placed. All deposits and payments are non-refundable once the order has been confirmed.
4. Exceptions
- Autowise Malta reserves the right to refuse any refund or exchange if the product has been used, modified, or tampered with in any way.
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Product Condition and Liability
At Autowise Malta, we take great care in inspecting all products before they are picked up by the customer to ensure they are in perfect condition. If you receive a product that has been thoroughly checked and verified to be free of defects prior to dispatch, Autowise Malta will not be held liable for any damages, defects, or alterations that occur after the product has been taken by the customer.
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In the event that a product is returned with visible signs of tampering, damage, or alteration, Autowise Malta reserves the right to refuse any exchange, refund, or warranty claim. We strongly advise that you carefully inspect the product upon receipt and notify us immediately of any issues within the first 3 days to ensure any potential concerns can be addressed promptly.
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Shipping Policy
Last Updated: December 2024
At Autowise Malta, we aim to provide fast and reliable shipping for all orders. Please read our shipping policy carefully to understand the terms and conditions.
1. Shipping Time
- Shipping times provided at the time of purchase are estimates. Autowise Malta will notify you of the expected shipping time after your order is processed. However, these times are subject to change due to unforeseen circumstances such as weather, customs, or other factors beyond our control.
2. Shipping Delays
- Delivery times may fluctuate due to natural events, weather conditions, customs clearance, or delays from third-party couriers.
- Autowise Malta is not liable for any delays that are outside of our control. We will make every effort to ensure timely delivery, but the delivery window is not guaranteed.
3. Shipping Costs
- Shipping costs will be calculated with the total price presented by Autowise Malta. Shipping costs are subject to change depending on the weight, size, and destination of your order.
- If shipping costs change after you have placed your order, we will notify you promptly.
4. Customs and Import Duties
- If applicable, the customer is responsible for any customs duties, import taxes, or fees that may be incurred when receiving products from Autowise Malta
Cookies Policy
Last Updated: December 2024
This Cookies Policy explains how Autowise Malta uses cookies on our website. By using our website, you consent to our use of cookies in accordance with this policy.
1. What Are Cookies?
- Cookies are small files stored on your device that help us improve your user experience. They may track information such as login details, preferences, and browsing behavior.
2. How We Use Cookie
- We use cookies to personalize your experience on our website, improve functionality, and analyze traffic.
- We may also use third-party cookies for advertising, marketing, and analytics purposes.
3. Types of Cookies We Use
- Necessary Cookies: These are essential for the operation of our website.
- Performance Cookies: These help us analyze how visitors use our website.
- Targeting Cookies: These cookies are used to deliver relevant advertising.
4. Managing Cookies
- You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies, but please note that some features of our website may not work properly if you disable cookies.
5. Third-Party Cookies
- We may use third-party services like Google Analytics and social media platforms that also use cookies. Please refer to their respective privacy policies for more information.
Privacy Policy
Last Updated: December 2024
At Autowise Malta, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
- Personal Information: When you make a purchase, we collect your name, and phone number.
2. How We Use Your Information
- We use your personal information to process orders, provide customer support, and send marketing communications (if you have opted in).
- We may also use your information to improve our website and analyze traffic.
3. Data Protection
- We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
- Your personal data is stored securely and is only accessible to authorized personnel.
4. Sharing Your Information
- We do not sell, trade, or rent your personal data to third parties. However, we may share information with trusted partners for shipping, payment processing, and marketing purposes.
5. Your Rights
- You have the right to request access to your personal data, correct inaccuracies, and request deletion of your information, subject to certain legal exceptions.
6. Data Retention
- We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Changes to this Privacy Policy
- Autowise Malta may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.